🔄 Refund & Return Policy – Fluxedge Digital

At Fluxedge Digital, your satisfaction is our priority. We want you to feel confident shopping with us, which is why we’ve outlined a clear and fair return policy below.

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✅ Eligibility for Returns

• Returns are accepted within 7 days of delivery.

• Items must be unused, unworn, and in their original packaging.

• Proof of purchase (order number or receipt) is required.

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❌ Non-Returnable Items

For hygiene and safety reasons, the following items are not eligible for return:

• Earrings or intimate jewelry

• Digital products (ebooks, software, or downloadable content)

• Items marked “Final Sale”

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💰 Refunds

• Once we receive and inspect your return, you will be notified by email.

• If approved, refunds are issued to your original payment method within 7 business days (processing times may vary by bank).

• Shipping costs are non-refundable. Customers are responsible for return shipping fees unless the item was defective or damaged on arrival.

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🔄 Exchanges

• If you need to exchange an item (e.g., for size or style), please contact us within 7 days of delivery.

• Exchanges are subject to stock availability.

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📦 Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos.

• We will replace the item at no extra cost, or offer a full refund if replacement is not possible.

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🌍 International Orders

• International returns are accepted, but customers are responsible for shipping and customs fees.

• Refunds will be processed once the item arrives back to us in good condition.

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📩 How to Start a Return

To initiate a return, please email [caleb@fluxedgedigital.site] with:

• Your order number

• Item(s) you wish to return

• Reason for the return

We’ll provide you with the return instructions.